Reset Password

 

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Trouble with the text challenge?

If you are having trouble reading or entering the text challenge response, you should Contact Us. Please include your full name and Ventrilo server's port number along with the last four digits of your credit card or your PayPal email address.

Not receiving your new password?

Free email services such as Hotmail, Yahoo! or GMail sometimes block our automated emails including emails sent by our password reset tool. If you are using a free email address service and do not receive your new password, you should Contact Us. Please include your full name and Ventrilo server's port number along with the last four digits of your credit card or your PayPal email address.

Forgot your username?

Ordinarily, your username is the email address you specified when you signed up. However, you may have changed your username or your email address in the control panel. If you forgot your username, you should Contact Us. Please include your full name and Ventrilo server's port number along with the last four digits of your credit card or your PayPal email address.

Contact Support

We offer live support Monday through Sunday, 8 AM to 4 AM EST. Give us a call toll-free at 1-800-827-9520.

If you have a sales question or require technical support outside these hours, please contact us through our website.