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Frequently Asked Questions

TeamSpeak 3 Questions

These frequently questions are not specific to our TeamSpeak 3 Hosting service. The following links will provide you with answers to more general questions about the TeamSpeak 3 client or TeamSpeak 3 server software.

What is TeamSpeak?

TeamSpeak 3 is an application that allows people to use voice to communicate with each other. TeamSpeak 3 uses advanced technology to deliver high quality voice, text and files to users of a TeamSpeak 3 server. TeamSpeak 3 includes the ability to manage who can access what levels of functionality and gives a great deal of power to server administrators for managing a Voice-Over-IP server.

How do I log into a TeamSpeak 3 server?

To log into a TeamSpeak 3 server you must first install TeamSpeak 3. NOTE: TeamSpeak 2 clients can NOT connect to TeamSpeak 3 servers. (See How to Install TeamSpeak 3)

  1. Start the TeamSpeak 3 client program

  2. Click the "Connections" ribbon menu item in the TeamSpeak 3 menu ribbon.

  3. Click the "Connect" option from the drop down menu.

  4. Type your hostname AND port separated by a colon in the "Server Address" field in the "Connect" dialog window. That means if your server hostname is "lithium.typefrag.com" and your port is 12345 then you would place "lithium.typefrag.com:12345" in the "Server Address Field".

  5. Enter a nickname in the "Nickname" field. This will be the name you show up as in the TeamSpeak 3 client interface to other users in your server and in channels.

  6. Enter a password in the "Server Password" field ONLY if there is a server password or a temporary password set up on the server. This is NOT the default configuration. (See How do I manage server passwords?)

  7. If you are signing on to a TeamSpeak 3 server for the first time with a "privilege key" you can paste the privilege key into the "One-Time Privilege Key" field.

  8. Click the "Connect" button. You should be connected to the TeamSpeak 3 server.

How can I log in as an Administrator?

You must have an administrative privilege key to gain administrative access to TeamSpeak 3 server. There are two ways to utilize privilege keys on a TeamSpeak3 server.

  1. Log in from the Connect screen with an administrative privilege key

  2. Use an administrative privilege key while logged into a TeamSpeak 3 server using the "Tools" menu.

To log in to a TeamSpeak 3 server with a privilege key follow the instructions in the How do I Log on to a TeamSpeak 3 server FAQ item.

  1. Before clicking the "Connect" button on the "Connect" dialog window populate the "One-Time Privilege Key" field with the privilege key obtained from your administrator or your TypeFrag.com control panel.

To use an administrative privilege key if you are already logged on to the TeamSpeak 3 server follow these steps:

  1. Click the "Permissions" menu item from the TeamSpeak 3 menu ribbon.

  2. Click the "Use privilege Key" option in the Menu drop down.

  3. Enter your privilege key in the "Use Privilege Key" dialog window that pops up.

  4. Press the "OK" button. You will notice a new group icon next to your name in the TeamSpeak 3 client interface.

How can I restrict access to my TeamSpeak server?

There are several ways to restrict access to your TeamSpeak 3 server. Either initially or after a user has connected.

  1. Add Temporary Password to the server. This allows users to join your server using a password that will only be accepted for a given period of time. To add a temporary password to your server follow these steps.

    1. Right click the server name at the top of the channel listing in the TeamSpeak 3 client interface.

    2. Click the "Add Temporary Password" item from the selection dialog.

    3. Enter a password in the "Temporary Password" field.

    4. Optionally fill out the description field.

    5. Set an expiration time for the password. When this time has expired this password will no longer allow access.

    6. Select the channel that users should be added to when they use this password to access your server.

    7. You can also set a secondary channel password.

    8. Click "OK" Users can now join your server using the temporary password.

  2. TypeFrag.com control panel Global Password. You can set a Global Password on your server that will allow users who know the password to join your TeamSpeak 3 server and register their identity. To set your server Global Password follow these steps:

    1. Log into your TypeFrag.com web control panel interface at http://www.typefrag.com

    2. Click the "Edit Configuration" link in the "My Server" column on the left side of the control panel interface.

    3. Click in the "Global Password" field under the "General Settings" section.

    4. Enter a password to be used to join your server.

    5. Anyone joining your server will need to now use the Global Password.

  3. Channel Password. You can set a password on specific channels that will limit access to the channels to the users who know the password for the channel. To set a channel password follow these steps:

    1. Right click the channel you want to restrict.

    2. Click the "Edit Channel" option in the drop down dialog.

    3. Click in the "Password" field and enter a password.

    4. All users will be required to enter the password when entering the channel.

  4. Kicking user. Users can be kicked the server for maintenance or bad behavior. Kicking disconnects a user allowing the user to reconnect as soon as they want. Only administrators can kick or ban. To Kick a user follow these steps:

    1. Right click the users name in the TeamSpeak 3 client interface.

    2. Click the "Kick client from server" option.

    3. Enter a reason for the kick. This reason will show up on the client after the disconnect message in the console.

    4. Click "Ok" the user will immediately disconnect.

  5. Ban User. Users can be banned for server maintenance or bad behavior. Bans can be infinite in length or limited to a given time span. Only administrators can ban users. To ban a user follow these steps:

    1. Right click the user name in the TeamSpeak 3 client interface.

    2. Click the "Ban Client" in the drop down list.

    3. You can enter a reason for the ban or select from a preset of reasons for ban.

    4. You can select duration for the ban. Permanent will be an infinite ban unless the ban is deleted.

    5. To set a time length limited ban select the drop down under the duration and select "seconds, minutes, hours or days"

    6. Enter the number of seconds, hours, minutes or days the ban should be in effect in the duration numeric field.

Can I log into a TeamSpeak 3 server with the TeamSpeak 2 client?

No. You cannot use TeamSpeak 2 or previous version clients to connect to Typefrag.com TeamSpeak servers. You will need to upgrade your TeamSpeak client. See "How do I install TeamSpeak 3?"

What is a privilege key?

Privilege keys are one time use passwords that grant a certain level of permissions and rights on a server. There can be administrative permission keys and restricted privilege keys. A privilege key is an alpha numeric string that looks like this "cUVp00zk53prR7Q5ZEJt82R2jaKHe+GNQTM9aOFB". This string can then be used on log in or after log in to grant the level of permission for the entire server or a particular channel. Privilige keys are one time use. Therefore if you want to grant Server admin to two users you will need to generate two privilege keys.

How do I get a privilege key for TeamSpeak?

A privilege key can be generated from the TypeFrag.com control panel or from the TeamSpeak 3 client interface by a Server Admin. You are mailed an Administrative Privilege Key when you first purchase your server from TypeFrag.com

  1. To generate a privilege key from the Typefrag.com control panel follow these steps:

    1. Log into your TypeFrag.com control panel.

    2. Click the "Generate" button in the center column under the "Administrative Privilege Key" group.

    3. Copy the privilege key from the "Privilege Key" field. You will need to give this privilege key to anyone who needs Administrative access. You can only generate administrative keys from the TypeFrag.com control panel interface. You will need to use the TeamSpeak 3 client interface to generate restricted access privilege keys.

  2. To generate a privilege key from the TeamSpeak 3 client interface follow these steps:

    1. Open the TeamSpeak 3 client and connect to your TeamSpeak server.

    2. Click on the "Permissions" menu item in the TeamSpeak menu ribbon.

    3. Click the "Privilege Keys" menu item in the drop down.

    4. Click the "Create" button on the "Privilege Keys" dialog window.

    5. Select whether the privilege key will be for the server or a particular channel by selecting from the "Type" drop down.

    6. If you select "Server Group" you will then select which predefined group the privilege key will grant access to: Guest, Normal, Server Admin. You can also define your own permission groups.

    7. If you select "Channel Group’ you will then select what group for a particular channel: Guest, Voice, Channel Operator, Channel Admin.

    8. For Channel Group privilege keys you will then select which channel the privilege key applies to.

    9. Click the "Create" button. This will populate the "Generated Privilege key" field with an alpha numeric key. You will need send this key to the person being granted the privilege.

    10. Click the "Close" button. You will see the generated privilege key in the Privilege Keys window until it is used. You can remove keys before they are used.

How do I use a privilege key?

You can use a privilege key when connecting to a TeamSpeak3 server or use the key after having been logged into the server via the "Permissions" menu.

  1. To use a privilege key during the log in to a server follow these steps:

    1. Click the "Connections" button from the TeamSpeak 3 menu ribbon.

    2. Click the "Connect" option from the menu drop down.

    3. Populate the "Server Address", Nickname, and optionally the server password if required.

    4. Copy and paste in the privilege key into the "One-Time Privilege Key" field.

    5. On connection you will be given the privilege level attached to the key.

  2. To use a privilege key while logged onto a TeamSpeak 3 server:

    1. Click on the "Permissions" menu item in the menu ribbon.

    2. Click on the "Use Privilege key" drop down menu item.

    3. Paste the privilege key into the "Enter Privilege Key" field.

    4. Click the "OK" button.

How do I add administrators onto my TeamSpeak server?

You must generate a privilege key and give it to anyone you wish to be a server administrator. See "How do I get a privilege key?" and "How do I use a privilege key?"

How do I create Channels on my TeamSpeak server?

You can create channels on your TeamSpeak 3 server using the TypeFrag.com control panel interface or the TeamSpeak 3 client interface. Note: The default channel creation using the TeamSpeak interface creates a TEMPORARY channel unless otherwise specified.

  1. To create a channel using the TypeFrag.com control panel follow these steps:

    1. Log into your TypeFrag.com control panel.

    2. Click the "Edit Channels" link under the "My Server" grouping on the left side of the control panel.

    3. Click the "Create Channel" link under the "Channels" grouping that appears.

    4. Click in the blank text field that appears under the last channel listed.

    5. Type the desired name of your channel.

    6. Click the "Save" link next to the check mark.

  2. To create a channel using the TeamSpeak 3 client interface follow these steps:

    1. Right click the server name in the channel listing window.

    2. Click the "Create Channel" option from the drop down dialog.

    3. Populate the "Name" field with the desired channel name.

    4. Optionally supply a password for the channel.

    5. Optionally supply a topic for the channel.

    6. Optionally supply a description for the channel.

    7. Click the "Standard" tab on the create channel dialog window.

    8. Select the channel type:

      1. Temporary will go away when all users leave the channel.

      2. Semi-Permanent will stay until a server restart

      3. Permanent will stay until deleted.

    9. Select a channel to sort the new channel under. This is equivalent to creating a sub channel.

    10. The Audio tab allows to you select a relative quality and bandwidth selection for the channel.

    11. The Permissions tab will allow you to set advanced permissions for different channel activities.

    12. The Advanced tab will allow you to set a phonetic name for the text to speech function, set voice data encryption, and limit the number of allowed users in the channel.

How do I setup my microphone and sound options?

The easiest way to get started is to use the Setup wizard. To start the Setup Wizard follows these steps:

  1. Click the "Settings" menu item from the TeamSpeak3 menu ribbon.

  2. Click the "Setup Wizard" drop down option.

  3. Follow the steps in the wizard.

You can set up advanced audio settings or troubleshoot from the TeamSpeak 3 options screens. To access the audio options follow these steps:

  1. Click the "Settings" menu from the TeamSpeak 3 menu ribbon.

  2. Click the "Options" from the drop down menu.

  3. Click the "Playback" item in the left most column of the options window.

  4. Use the "Playback Mode" to trouble shoot incoming sound issues.

  5. Use the "Playback Device" to select sound output device such as external speakers, USB Headphones or front panel headphones.

  6. Use the sliders to adjust the relative volume of user voice sounds to client interface sounds.

  7. You can select MIC clicks in the options section.

How do I setup a push-to-talk hotkey?

You can set up your push to talk key with the Setup Wizard. To set up your push to talk key follow these steps.

  1. Click the Settings menu in the TeamSpeak 3 menu ribbon.

  2. Click the "Setup Wizard" menu item in the drop down.

  3. Click the "Next" button on the wizard.

  4. Set a Nickname if desired, click Next.

  5. Select the "Push-to-Talk" radio button.

  6. Click the button to the right of the "Push to talk" radio button. You will see a gray square with "Press Hotkey Combination". Press the key or combination of keys you want to use as your "Push-to-talk" key/s.

What are Server Groups and how are they used?

Server Groups allow you to create unique permissions for a type of user. You might create a server group that allows some basic access for allied guilds/teams for raids. You could create further groups to distinguish between allied leadership and normal allied users. To Create a custom group follow these steps:

  1. Click "Permissions" in the TeamSpeak 3 menu ribbon.

  2. Click the "Server Groups" drop down item.

  3. From the Permissions window that pops up you can create both Server and Channel groups.

  4. Click the green "plus" sign at the bottom left of the Permissions window to start creating a new group.

  5. Enter a server group name in the pop up "Add ServerGroup" dialog window.

  6. Select a template to base the new group on, Server Admin, Guest or Normal. You will pre-load some permissions with the template, although all permissions will be editable after the group is created.

  7. Make sure the new Group is selected in the left most window of the Permissions window.

  8. Set the group options you desire. Read each option carefully. Options are grouped into permissions sets such as "Administrate Server, Manage Groups, Administrate clients etc. You can select individual permissions after the group check box has been clicked.

  9. Users can then be assigned to the group or privilege keys can be generated to allow users to be added to the group.

How do I transfer my unique identity between computers?

All of your permissions and memberships are connected to your unique identity. That identity is connected to the specific TeamSpeak3 client installation that you initially sign into a server with. If you sign into the same server with a different computer your unique identity will be different. To have the same identity with multiple client installations you will need to export and import your identity.

To Export your unique identity follow these steps:

  1. Click the "Settings" menu item in the TeamSpeak 3 client menu ribbon.

  2. Click the "Identities" menu item in the dropdown.

  3. Select the Identity you wish to export from the list of identities in the left column. Default identity is "Default" unless you created a new identity to associate with a particular server or permissions level.

  4. Select the "Export" button at the upper right of the "Identities" window.

  5. Click the "Yes" button on the "Warning" pop up dialog. The file you are saving is ALL of your privileges on the server. If someone gets a hold of an exported identity they can completely take over your identity.

  6. Select a location to export and save the identity.

  7. The file saved will be a .ini file that you will copy to a computer to import your identity into a new TeamSpeak 3 client.

To import your unique identity to a new computer.

  1. Open TeamSpeak 3 and click on the Settings item in the menu ribbon.

  2. Click the "Identities" menu item.

  3. Click the "Import" button on the upper right of the identities window.

  4. Locate the .ini file you exported from your previous TeamSpeak 3 installation.

  5. Double click the .ini file

  6. You can now select the imported identity when connecting to a server.

How do I turn off notification flooding?

When joining a very crowded server the server will notify you of all the people currently in the channel. This can be very cumbersome with hundreds of notifications spamming through your audio. To turn off all notifications or just channel join notifications follow these steps:

  1. Click the "Settings" menu option from the TeamSpeak 3 menu ribbon.

  2. Click the "Options" item from the drop down menu.

  3. Click the last section of options on the left of the Options screen labeled "Notification".

  4. You can remove all client interface sounds by selecting the "Sounds deactivated" sound pack.

  5. To remove just the client connected follow these steps:

    1. Select the "Client" action group.

    2. Select the "Connected" sub group.

    3. Uncheck the "Current channel" checkbox.

  6. Click "OK" on the "Options" window.

How can I ban/unban a user?

Users can be banned for server maintenance or bad behavior. Bans can be infinite in length or limited to a given time span. Only administrators can ban users. To ban a user follow these steps:

  1. Right click the user name in the TeamSpeak 3 client interface.

  2. Click the "Ban Client" in the drop down list.

  3. You can enter a reason for the ban or select from a preset of reasons for ban.

  4. You can select duration for the ban. Permanent will be an infinite ban unless the ban is deleted.

  5. To set a time length limited ban select the drop down under the duration and select "seconds, minutes, hours or days"

  6. Enter the number of seconds, hours, minutes or days the ban should be in effect in the duration numeric field.

How do I set a server password?

To set your server Global Password follow these steps:

  1. Log into your TypeFrag.com web control panel interface at http://www.typefrag.com

  2. Click the "Edit Configuration" link in the "My Server" column on the left side of the control panel interface.

  3. Click in the "Global Password" field under the "General Settings" section.

  4. Enter a password to be used to join your server.

  5. Anyone joining your server will need to now use the Global Password.

How do I manage server passwords?

TeamSpeak 3 servers can have Global passwords, channel passwords and temporary passwords.

To mange Global Server passwords follow these steps:

  1. Log into your TypeFrag.com web control panel interface at http://www.typefrag.com

  2. Click the "Edit Configuration" link in the "My Server" column on the left side of the control panel interface.

  3. Click in the "Global Password" field under the "General Settings" section.

  4. Enter a password to be used to join your server.

  5. Anyone joining your server will need to now use the Global Password.

To manage temporary passwords follow these steps:

  1. Right click the server name in the TeamSpeak 3 client interface.

  2. Click the "Temporary Passwords" menu option.

  3. You can add or remove temporary passwords using the Temporary passwords interface.

What is a temporary server password?

A temporary password allows you to grant access to your server or to just a specific channel. You can set time limits on a temporary password so that you can grant access for limited time periods to your server or channel.

How can a make a web site link to join my TeamSpeak server?

You can add a link to your server on any web page using the following HTML code

  1. <a href="ts3server://#HOSTNAME#.typefrag.com?port=#PORTNUMBER#">Click to connect to my server<a>

  2. If your hostname is lithium.typefrag.com you would replace #HOSTNAME# in the above code with lithium.typefrag.com

  3. If your port number is 12345 you would replace the #PORTNUMBER# with 12345

Can I use TeamSpeak with my mobile device (iPhone, iPad, Android, etc)?

There are TeamSpeak 3 clients for Android and iOS.

How do I change the look and feel of my TeamSpeak client or install a custom theme?

You can change the overall look and feel by applying a custom theme to TeamSpeak 3. You can create or download custom themes from many places around the internet. To apply a theme follow these steps at teamspeak.com. http://addons.teamspeak.com/no-package-installer.html

How do I change the banner on my server?

In order to change your TeamSpeak 3 server's Hosting Banner, you must first be logged in with an account that has administrative privileges on the server.

  1. Make sure you are a Server Administrator (A shield with an "S" should appear to the right of your name)

  2. Right-click on your server's root node

  3. Select the option "Edit Virtual Server"

  4. At the bottom-left side of the Manage Virtual Server window, click the "More" button. If it already says "Less", skip this step.

  5. Select the "Host" Tab if it is not already selected.

  6. In the middle section labeled "Host Banner", change the "Banner Gfx URL" to the image of your choice. Note that the image must be accessible by a browser, and not stored on your home computer!

  7. You may optionally wish to change the "URL" field to point to your website. When users click on the banner, they will open a browser to this specified website.

  8. You may also optionally wish to change the "Gfx Interval", which is how many seconds the client waits to refresh the image.

  9. Last, you may optionally wish to change the Resize property to the option of your choice. Try each option to see how it looks!

Why do my channels disappear?

The default channel type for a channel created from the TeamSpeak3 client interface is "Temporary" if not specified as permenant. That means that when there is no one in the channel it will disappear. If your channels disappear make sure you select "Permenant" when creating a channel using the TeamSpeak 3 interface.

Alternatively all channels created using your TypeFrag.com control panel interface will be permenant. See How can I create a channel?

What is the difference between a Permanent, semi-permanent and a temporary channel?

When creating a channel via the TeamSpeak 3 client interface you can select a channel type of Temporary, Semi-Permanent and Permanent.

  1. Temporary channels disappear when the last person leaves the channel.

  2. Semi-Permanent channels will stay even when there is no one in the channel but will not continue past a server restart or server restore.

  3. Permanent channels will always exist until manually deleted.

How do I enable Remote Status queries?

  1. Open the TeamSpeak 3 client.

  2. Before connecting to your server, please navigate to the top of your TeamSpeak 3 client and go to Settings > Options.

  3. In the left box of the Options window, please select Application.

  4. Next, place a checkmark in the Advanced Permissions System checkbox. The Advanced Permissions System checkbox is the third option available in the Misc section.

  5. Once you have done so, please click Apply, then OK, in the lower right corner of the Options window.

  6. Now, please connect to your TeamSpeak 3 server.

  7. After you have connected to your TeamSpeak 3 server, please navigate to the top of your TeamSpeak 3 client and go to Permissions > Server Groups.

  8. In the left box of the Permissions window, under the Server Groups tab, please select Guest.

  9. Next, locate the Filter box in the center of the Permissions window and key in, "b_virtualserver_info_view".

  10. After you have done so, the ServerQuery: View Virtual Server Info Permission will appear. Please right-click on the ServerQuery: View Virtual Server Info Permission and select Add Permission.

  11. Next, locate the Filter box in the center of the Permissions window and key in, "b_virtualserver_client_list".

  12. After you have done so, the ServerQuery: View List of Clients Online Permission will appear. Please right-click on the ServerQuery: View List of Clients Online Permission and select Add Permission.

  13. Next, locate the Filter box in the center of the Permissions window and key in, "b_virtualserver_channel_list".

  14. After you have done so, the ServerQuery: View List of Existing Channels Permission will appear. Please right-click on the ServerQuery: View List of Existing Channels Permission and select Add Permission.

  15. Once you have enabled these permissions, you should be all set to remotely query your TeamSpeak 3 server status.

What is the Server Query port?

The Server Query Port is 10011.

How can I create an AFK Channel?

Unfortunately, the developers of the TeamSpeak software have not and do not plan to implement this feature. However, you can achieve similar results by configuring your TeamSpeak 3 server to Kick idle users after a certain amount of idle time has passed.

How do I configure my TeamSpeak server to kick idle users?

  1. Open the TeamSpeak 3 client.

  2. Before connecting to your server, please navigate to the top of your TeamSpeak 3 client and go to Settings > Options.

  3. In the left box of the Options window, please select Application.

  4. Next, place a checkmark in the Advanced Permissions System checkbox. The Advanced Permissions System checkbox is the third option available in the Misc section.

  5. Once you have done so, please click Apply, then OK, in the lower right corner of the Options window.

  6. Now, please connect to your TeamSpeak 3 server.

  7. After you have connected to your TeamSpeak 3 server, please navigate to the top of your TeamSpeak 3 client and go to Permissions > Server Groups.

  8. In the left box of the Permissions window, under the Server Groups tab, please select Guest (or whatever group you wish to apply this setting to).

  9. Next, locate the Filter box in the center of the Permissions window and key in, "i_client_max_idletime".

  10. After you have done so, the Max Idle Time (Seconds) Permission will appear. Please right-click on the Max Idle Time (Seconds) Permission and select Add Permission.

  11. Next, key in the value (in seconds) you desire, in the Value field.

  12. After you have done so, users in the Guest Group (or whatever group you applied this setting to) of your TeamSpeak 3 server will be automatically Kicked from your TeamSpeak 3 server after the specified idle time has been reached.

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