• Customer Support
  • Control Panel

Ventrilo Tutorials

These flash tutorials will show you step-by-step how to utilize the most common features available in Ventrilo. Although most of the walkthroughs show you how to complete common administrative tasks on your Ventrilo server, the How to Connect to a Ventrilo Server tutorial guides new Ventrilo users through the process of connecting to a Ventrilo server.

If the following tutorials or walkthroughs do not help you, please see the Frequently Asked Questions page of our website. If you still have trouble finding what you need, please do not hesitate to Contact Support.

How do I connect to a Ventrilo server?

Connecting to your Ventrilo server may seem like a simple task after doing it for the first time, but new users often find it more difficult. This flash tutorial will guide you through setting up a username in your Ventrilo client and connecting to a Ventrilo server:

How do I log in as the server administrator?

Although you can use our control panel to administer your Ventrilo server, it's often more convenient to perform administrative tasks directly through the Ventrilo client software. However, this requires that you log in to your Ventrilo server using the administrator password. The following flash tutorial shows you how to do this:

How do I create an administrator account?

You can create a username and password that will automatically grant you administrative permissions upon connecting to your Ventrilo server. The following tutorial guides you through the process of creating user accounts on your Ventrilo server and granting the accounts administrative privileges. The tutorial will also show you how to log in to your server with your new username and password:

How do I create a non-administrator account?

All users who connect to your Ventrilo server are considered Guests unless they login with a username and password. The following tutorial guides you through the process of creating user accounts on your Ventrilo server. The walkthrough will also show you how to remove (Guest) tag that appears next to users who do not login with a username and password:

How do I create or delete channels?

Channels are used to logically divide conversations among different groups of users connected to your Ventrilo server. Creating and deleting channels is a very common task that can be performed from within the Ventrilo client. This tutorial requires that you are connected to the Ventrilo server with administrative privileges.

How do I change the Message of the Day?

The Message of the Day (MOTD) is the notification that appears after connecting to a Ventrilo server. The MOTD is often used to display news and announcements to users who connect to your server. The MOTD and Guest MOTD can be changed quickly and easily through the Ventrilo client. This tutorial requires that you are connected to the Ventrilo server with administrative privileges.

How do I configure reserved slots on my server?

Creating reserved slots insures that users with the permission to occupy a reserved slot are able to connect to your Ventrilo server during periods of high use. The following tutorial shows you how to configure reserved slots on your ventrilo server. This tutorial requires that you are connected to the Ventrilo server with administrative privileges.

How do I ban or un-ban users from my server?

This tutorial will show you how to administer bans on your Ventrilo server. This tutorial requires that you are connected to the Ventrilo server with administrative privileges.

How do I add a phantom user to a channel?

Unlike the name suggests, phantom users are visible to other users in a Ventrilo server. This is not a feature that allows you to hide your presence in a server or in a channel. Instead, phantom users allow you to listen to a conversation in another channel without entering that channel. The following tutorial shows you how to a add phantom users to another channel. Please remember, you must have permission to add phantoms before the option is available to you. This permission is granted from the Network tab of the User Editor in Ventrilo. Even if you are permitted to use phantoms, some channels can be explicitly configured to disable use of this feature.

How do I create and use ranks?

Ranks are a new feature in the latest version of Ventrilo that allow you to create various ranks on your Ventrilo server and then assign those ranks to specific users who connect. Ranks can be used to prevent certain users from talking inside a channel. Users who do not have a high enough rank cannot transmit while others that do can. Ranks come in very handy when you are leading a massive raid and only want certain high ranking users talking inside that channel.

How do I allow connections from the same IP address?

This quick tutorial will show you how to allow connections from the same IP address from within the User Editor in Ventrilo client. You must allow duplicate IP addresses to connect to your server if you would like to allow multiple clients to connect to your Ventrilo server from the same home, school or work network. This tutorial requires that you are connected to the Ventrilo server with administrative privileges.

How do I change a channel's voice quality codec?

The latest version of Ventrilo allows you to configure the sound quality on per-channel basis. This is useful when some of the users that connect to your Ventrilo server do not have high speed internet connections and therefore cannot communicate in a channel with a higher quality sound setting. This tutorial guides you through changing the voice quality on a specific channel in your Ventrilo server. This tutorial requires that you are connected to the Ventrilo server with administrative privileges.

How do I create an AFK channel?

Creating Away From Keyboard (AFK) channels on your Ventrilo server is an easy way to automatically move idle users to a different channel. The following tutorial will show you how to create an AFK channel and then configure your server to automatically move idle users to that channel after a specified period of time:

How do I report lag or packet loss?

Performance and uptime is our highest priority. Our network engineers work hard to guarantee low pings and zero packet loss. Sometimes a client's route to our hosting network will cause users to experience lag and packet loss. This can quickly be corrected after you help us identify where the problem lies. The following tutorial will walk you through executing a "pathping" command on your system and reporting the results to us:

How do I record a Conversation in Ventrilo?

Recording a Ventrilo conversation can be a constructive way to retain the progression of your guild or competitive team. You can record and playback a Ventrilo conversation by using the Ventrilo client software you use to connect to a server. The following flash tutorial will show you how to do this:

How do I set up a channel with rank access?

Ranked channel access is an easier way to maintain an organized channel structure for large guilds or communities. By setting up and enforcing channel ranked access you can limit who can get into the server by setting the user rank, rather than setting a new password and handing it out to the desired users. In the following tutorial we will show you how to set up rank access to your channels:

How do I normalize sound volume in Ventrilo?

Having people talk at different sound levels in Ventrilo can be a nuisance. With sound normalization you can set all broadcasting levels to the same level no matter if the user is loud or very quiet. Learn how to set up Ventrilo normalization by following this tutorial:

How do I set up sound Ducking in Ventrilo?

Ducking will cause all sounds to automatically lower, so you can hear those speaking on your server without interference. Ducking can be set to activate when you are speaking, when others are speaking, when Text-To-Speech (TTS) messages are played, or when wave files are played. Follow this tutorial to get started using Ducking:

Contact Support

Live support is available 10 AM to 2 AM ET. Call our customer support team toll-free at:

1-800-827-9520

If you are unable to reach us by phone, please try contacting us through our website.

Download Ventrilo

Download the latest version of the Ventrilo client for Windows or Mac. Coming soon to the iPhone and Android.

View Downloads

Ventrilo FAQs

Answers to the most frequently asked questions related to the Ventrilo server and Ventrilo client software.

View FAQ's

Ventrilo Tutorials

Video tutorials walk you through common features in the Ventrilo client and Ventrilo server software.

View Tutorials